Digital Literacy Mentorship Program

Become a Digital Mentor

Empower Seniors, Empower Yourself

Are you passionate about technology and community connection? As a Digital Literacy Mentor, you will support senior newcomers in building confidence with everyday digital tools like smartphones, laptops/ computers, tablets, emails, and online services.

You’ll provide one-on-one and small-group support in a patient and respectful learning environment, helping seniors learn at their own pace while fostering independence and digital confidence.

Who you are: 

• Aged between 16-30 years
• Legally eligible to work in Canada
• Strong verbal communication skills
• Patience, empathy and cultural sensitivity
• Fluency in English required; additional language is an asset

What the Role Involves

As a mentor, you will:

• Love helping others and enjoys guiding seniors through digital skills
• Give patient, one-on-one support at a pace that works for each participant
• Encourage confidence, independence, and curiosity in learning
• Respect participants privacy and maintain confidentiality
• Communicate regularly with the Digital Navigator and share your insights
• Participate in program evaluation through surveys, reflections and feedback

Commitment 

• Two 1-hour sessions per week for 10 weeks per cohort
• Participation in two cohorts is preferred
• Training provided prior to the start of the program

What We Offer

• Paid mentorship opportunity
• Certificate of participation
• Meaningful community impact and skill-building experience

Pay: Mentors will receive an honorarium.

What to know before you start:

• Location: CVIMS office & Nanaimo Harbourfront Library
• Skills: No advanced tech skills required – just willingness to help.

Why You’ll Love it: 

• Shine on our social media platforms to showcase your contributions and spread the work about the positive change you are helping to create.
• You’ll be helping to make Nanaimo a more welcoming place for everyone